Ascension Surgery Scheduling Manager Ideas

To redefine surgical excellence by delivering process reliability, top-decile efficiency of surgical care, and a premier experience for both physicians and patients.  Our bold goal is to drive elective case growth through an integrated set of support solutions that continuously improve efficiency, access, experience and incentive alignment.

Edit/Change of Facility-West to Midtown

We have discovered that when the office edits the Location[Facility] it doesn't alert the original location/ facility of the patient change/cancellation at original location/facility [ex. ST West to ST Midtown]. Once a SSM Request has been processed and the case number & FIN # have been obtained the office SHOULD NOT have the ability to "edit" the location/facility. LOCK the LOCATION/FACILITY

The case should be cancelled and a NEW SSM Request should be submitted for the NEW location/facility.

  • Lisa Baugus
  • Sep 19 2024
  • Needs review
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