Ascension Surgery Scheduling Manager Ideas

To redefine surgical excellence by delivering process reliability, top-decile efficiency of surgical care, and a premier experience for both physicians and patients.  Our bold goal is to drive elective case growth through an integrated set of support solutions that continuously improve efficiency, access, experience and incentive alignment.

Canceled/rescheduled cases in SSM alert PAT

Cases canceled in Cerner are sometimes missed by PAT. Therefore, patients are being called for their PAT appointments even though their surgery was canceled due to an inability to pay the deductible. If SSM could notify PAT of canceled and rescheduled cases, we would likely see fewer missed cases.

Suggested by: Julie Mason, Office Scheduler, FLJAC juliemason@drgranzow.com

  • Guest
  • Oct 15 2025
  • Needs review
  • Attach files

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