Ascension Surgery Scheduling Manager Ideas

Surgeon’s office user interface:

• Better differentiate the system nudge from the information displayed on screen to decrease confusion.

• Offer users an easy way to come back and forth between the block details queue and other screens to increase routine usage.

• Make keep block affordance more discoverable to decrease page abandonment.

• Introduce a required reason drop down i.e. PTO or alternative reason to prevent follow up calls/emails.

• Adjust what happens after clicking “keep block” to allow users to make a choice to dismiss it/keep it for good or allow them to snooze/come back later.

• display room/unit information for ministries that use it and hide/suppress it for all others.

• block utilization labeling, calculations, and reporting

• commenting/live chat for follow ups e.g. What do you want me to do with the existing cases?
  
  

Hospital/OR user interface:

• offer a record i.e. show what was requested, when, the reason, and by whom as well as when the block was released, and by whom.

• Introduce required Reason field to decrease/prevent follow up calls/emails, i.e. PTO or alternative reason. Reference MIDET redcap survey drop down options and Cerner drop down options to populate drop down options

• Offer a way to save and view/display released block details to decrease confusion. i.e. 2 weeks worth, not 24 hours worth

• Better differentiate manual release requests from automatic system releases to decrease confusion.

• Make it more noticeable that a swivel chair/manual step is necessary to decrease/prevent errors.

• block utilization labeling, calculations, and reporting

• commenting/live chat for follow ups e.g. What do you want me to do with the existing cases?

• Display Surgeon name and block name to reduce confusion among new/back up staff.

• Display “in use” to avoid duplicative work among staff