To redefine surgical excellence by delivering process reliability, top-decile efficiency of surgical care, and a premier experience for both physicians and patients. Our bold goal is to drive elective case growth through an integrated set of support solutions that continuously improve efficiency, access, experience and incentive alignment.
Sharing idea for Kim Dobbs, FLPEN R1: R1 requests an independent "Request" button to send authorization follow-ups and requests to the Office schedulers. R1 must frequently contact office schedulers to confirm CPT codes and authorization status. This would cut down on the back-and-forth phone calls and phone tag. The back-and-forth phone calls, they say, waste many hours.