Ascension Surgery Scheduling Manager Ideas

To redefine surgical excellence by delivering process reliability, top-decile efficiency of surgical care, and a premier experience for both physicians and patients.  Our bold goal is to drive elective case growth through an integrated set of support solutions that continuously improve efficiency, access, experience and incentive alignment.

Better display of when another user is currently working on a case, or autorefresh the main page.

Myself and 2 colleagues have repeatedly faced the issue where another user is currently working a case in SSM and one of us clicks on it and are not notified that someone is already working on it, causing us to double up on work. I feel if the main page were better refreshed without requiring a manual refresh, or if a case is refreshed once a user is in it, it may alleviate the issue of two users working the same case simultaneously.

  • Guest
  • Oct 11 2022
  • Needs review
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  • Marianne Combs commented
    August 10, 2023 21:03

    I 100% agree with this request. Today, my co-worker was in a case, I hit "refresh" every few seconds, and at least 6 times, until it notified me she was working in the case. She was nearly done scheduling it - before it indicated she was in it.


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  • Robin Johnston commented
    August 07, 2023 18:13

    I am 100% behind auto refresh. this is suppose to make the process easier?

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